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Privacy Policy

100% Genuine: All of the products throughout perfumevault.com are 100% original brand names. We only carry 100% genuine brand name perfumes, colognes and beauty products. Absolutely NO imitations or knock-offs.

Security Guarantee: At perfumevault.com, all of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data (name, address, credit card number) so that it cannot be read by anyone over the internet. We are committed to protecting your privacy. You have chosen to do business with us, and we recognize our obligation to keep the information you provide secure and to inform you of our policies concerning its use. You can be sure that our commitment to protect your information will continue under the principles and online guidelines described below. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you have any questions about this privacy statement, the practices of this site, please email privacy@perfumevault.com or call us @ 800-414-3334.

What information do we collect and when do we collect it? As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to our Web site. We may use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Web site, how visitors navigate throughout the Web site and how we may tailor our web pages to better meet the needs of visitors. This information may be used to improve our Web site or to share with business partners. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any personal information. Also, in certain areas of our web site - such as when you place an order, request more information, fill out a survey - you are required to enter personal contact information (name, mailing address, email address, phone number) that allows us to contact you (if necessary) and also financial information (credit card information) that allows us to process your order. If you choose not to provide personal information, you can still browse most of our web site (the areas that do not require registration) anonymously.

Why do we collect the information? We collect information to process and fulfill your order, to notify you of your order status and to help us understand our customers in order to create content and a web environment that is most relevant to you. What about “cookies”? To provide better service and a more effective web site, we sometimes use “cookies” as part of our interaction with your browser. A “cookie” is a small text file placed on your computer's hard drive by our web page server. “Cookies” are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a “cookie” will be accepted. We use “cookies” to determine if you have previously visited our web site and for a number of administrative purposes. These “cookies” do not collect personally identifiable information, and we do not combine information collected through “cookies” with other personal information to determine who you are or your email address. How does

Perfumvault.com protect customer information? We use industry-standard technologies when transferring and receiving consumer data to help ensure its security. Our site have security measures in place to protect the loss, misuse and alteration of the information under our control. Our servers are backed up regularly and protected by security systems. Financial transactions are carried out using a Secure Socket Layer (SSL) that encrypts the data you provide to ensure privacy. We will notify you when you are using a page that is protected with SSL technology. Will

Perfumevault.com disclose the information it collects to outside parties? All the information collected on our website will be kept strictly confidential and will not be sold, rented, disclosed, or loaned to any outside company for any use. Hassle-Free Return: You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges. Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. Please Note: Due to health regulations, we regret that we cannot accept returns of the following items: Makeup, Skin Care and Hair Care Products.

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